{"name":"The Leo King Business Intelligence API Incident History","version":"v1","status":"public-contract","contractVersion":"2026-07-07.enterprise-trust-console-audit-webhook-versioning-limits-examples-support-procurement-conformance-data-processing-launch-readiness-access-control-compliance-map-ai-governance-v1","lastReviewedAt":"2026-07-07","historyStatus":"no-public-incidents-recorded","incidents":[],"reportingPolicy":{"publicationWindow":"Publish a public incident entry for confirmed partner-impacting production issues that last more than 15 minutes or affect billed output quality.","severityLevels":["sev1: widespread production outage, billing-impacting failure, or published fallback-quality AI output","sev2: degraded core/AI route behavior, auth failures, or delayed async jobs affecting multiple partners","sev3: limited endpoint degradation, docs metadata issue, or single-partner integration blocker","maintenance: planned service window or announced infrastructure change"],"requiredFields":["id","severity","status","startedAt","resolvedAt","affectedComponents","summary","customerAction"],"postmortemPolicy":"Publish a postmortem summary for sev1/sev2 incidents after the root cause, mitigation, and prevention work are known.","supportChannel":"Enterprise partners should provide request_id, endpoint, key prefix only, UTC timestamp, and sanitized payload shape."},"links":{"docs":"/api-docs","trust":"/trust","product":"/api-platform","console":"/api-console","lab":"/api-console/lab","billing":"/api-console/billing","index":"/api/v1","openapi":"/api/v1/openapi","status":"/api/v1/status","sla":"/api/v1/sla","incidents":"/api/v1/incidents","security":"/api/v1/security","securityTxt":"/.well-known/security.txt","accessControl":"/api/v1/access-control","observability":"/api/v1/observability","onboarding":"/api/v1/onboarding","versioning":"/api/v1/versioning","examples":"/api/v1/examples","support":"/api/v1/support","sdks":"/api/v1/sdks","migrations":"/api/v1/migrations","procurement":"/api/v1/procurement","conformance":"/api/v1/conformance","dataProcessing":"/api/v1/data-processing","compliance":"/api/v1/compliance","aiGovernance":"/api/v1/ai-governance","changelog":"/api/v1/changelog","webhooks":"/api/v1/webhooks","errors":"/api/v1/errors","postman":"/api/v1/postman","readiness":"/api/v1/ops/readiness?deep=1","llms":"/llms.txt","llmsFull":"/llms-full.txt"}}