{"name":"The Leo King Business Intelligence API SLA","version":"v1","status":"public-contract","contractVersion":"2026-07-07.enterprise-trust-console-audit-webhook-versioning-limits-examples-support-procurement-conformance-data-processing-launch-readiness-access-control-compliance-map-ai-governance-v1","lastReviewedAt":"2026-07-07","measurementStatus":"published-targets-monitoring-next","gatewayHost":{"host":"api.theleokingai.com","status":"live","currentProductionBaseUrl":"https://api.theleokingai.com","legacyBaseUrl":"https://theleokingai.com/api"},"targets":[{"name":"Public Metadata Routes","status":"live","availabilityTarget":"Static/discovery routes should stay available with the marketing site and Vercel edge cache.","measurement":"Validated by production smoke checks today; external synthetic monitoring is the next gate.","scope":["/api/v1","/api/v1/openapi","/api/v1/status","/api/v1/sla","/api/v1/incidents","/api/v1/security","/api/v1/observability","/api/v1/onboarding","/api/v1/versioning","/api/v1/examples","/api/v1/support","/api/v1/sdks","/api/v1/migrations","/api/v1/procurement","/api/v1/conformance","/api/v1/data-processing","/api/v1/compliance","/api/v1/ai-governance","/api/v1/changelog","/api/v1/webhooks","/api/v1/errors","/api/v1/postman"],"escalation":"Treat metadata outage as partner integration blocker and publish an incident if it lasts beyond the publication window.","exclusions":["Local developer environments","Unpublished preview deployments","Partner-side DNS or client generation failures"]},{"name":"Core Compute Routes","status":"beta","availabilityTarget":"Production target is 99.5% for paid beta once sidecar probes and buyer-path smoke stay green.","measurement":"Current route tests and production env gates exist; provider-side synthetic checks are still being added.","scope":["/api/v1/charts/*","/api/v1/lunar/phase","/api/v1/compatibility/score","/api/v1/helio/patterns"],"escalation":"Escalate if deterministic calculation routes fail auth, usage, sidecar, or response-envelope checks.","exclusions":["Invalid birth data","Partner-supplied timezone/location ambiguity","Kerykeion sidecar maintenance windows announced in advance"]},{"name":"AI Intelligence Routes","status":"beta","availabilityTarget":"Production target is quality-preserved successful generation, not fallback-shaped continuity.","measurement":"Fresh live outputs must satisfy required sections, metadata, depth, and quality gates after each generation-logic deploy.","scope":["/api/v1/audience/insights","/api/v1/experiences/*","/api/v1/world/signals","/api/v1/mundane/*","/api/v1/oracle/ask","/api/v1/tarot/draw"],"escalation":"Fallback-looking or incomplete AI output is a product regression and should be investigated before adjacent improvements.","exclusions":["Customer prompts that violate schema constraints","Partner display bugs","Human-review blocked content"]},{"name":"Enterprise Contract SLA","status":"enterprise","availabilityTarget":"Negotiated per customer after dedicated monitoring, support window, limits, and escalation terms are signed.","measurement":"Requires customer-specific probes, usage thresholds, incident comms, audit exports, and billing reconciliation.","scope":["Custom limits","Dedicated support","Private endpoint terms","Enterprise security review"],"escalation":"Use the signed enterprise support path and include request_id, key prefix, endpoint, and timestamp.","exclusions":["Unsigned custom terms","Customer-owned downstream providers","Unsupported endpoint use outside the contract"]}],"incidentPolicy":{"publicationWindow":"Publish a public incident entry for confirmed partner-impacting production issues that last more than 15 minutes or affect billed output quality.","severityLevels":["sev1: widespread production outage, billing-impacting failure, or published fallback-quality AI output","sev2: degraded core/AI route behavior, auth failures, or delayed async jobs affecting multiple partners","sev3: limited endpoint degradation, docs metadata issue, or single-partner integration blocker","maintenance: planned service window or announced infrastructure change"],"requiredFields":["id","severity","status","startedAt","resolvedAt","affectedComponents","summary","customerAction"],"postmortemPolicy":"Publish a postmortem summary for sev1/sev2 incidents after the root cause, mitigation, and prevention work are known.","supportChannel":"Enterprise partners should provide request_id, endpoint, key prefix only, UTC timestamp, and sanitized payload shape."},"links":{"docs":"/api-docs","trust":"/trust","product":"/api-platform","console":"/api-console","lab":"/api-console/lab","billing":"/api-console/billing","index":"/api/v1","openapi":"/api/v1/openapi","status":"/api/v1/status","sla":"/api/v1/sla","incidents":"/api/v1/incidents","security":"/api/v1/security","securityTxt":"/.well-known/security.txt","accessControl":"/api/v1/access-control","observability":"/api/v1/observability","onboarding":"/api/v1/onboarding","versioning":"/api/v1/versioning","examples":"/api/v1/examples","support":"/api/v1/support","sdks":"/api/v1/sdks","migrations":"/api/v1/migrations","procurement":"/api/v1/procurement","conformance":"/api/v1/conformance","dataProcessing":"/api/v1/data-processing","compliance":"/api/v1/compliance","aiGovernance":"/api/v1/ai-governance","changelog":"/api/v1/changelog","webhooks":"/api/v1/webhooks","errors":"/api/v1/errors","postman":"/api/v1/postman","readiness":"/api/v1/ops/readiness?deep=1","llms":"/llms.txt","llmsFull":"/llms-full.txt"}}